Our smart rings are classified as non-invasive consumer wellness and fitness devices. Unless you are specifically marketing them as diagnostic medical instruments in Colombian clinical settings, they do not fall under strict INVIMA Class IIa/IIb medical device registration, ensuring smooth customs clearance through DIAN (Dirección de Impuestos y Aduanas Nacionales).

We offer flexible MOQ thresholds starting at 200 units for laser logo customization and standardized Spanish packaging. For full custom ring shell finishes, custom outer box artwork, and dedicated mobile app white-labeling, our standard MOQ is 1,000 units. Sample orders (1-10 units) are available for immediate evaluation.

Yes! Our integrated NTAG216 / NTAG 424 DNA NFC ICs operate on standard 13.56 MHz frequencies and support ISO/IEC 14443-A. They are compatible with the majority of smart electronic door locks, RFID turnstiles, and NFC access scanners installed across commercial buildings and apartment complexes in Colombia.

Our companion iOS and Android software comes fully localized in native Latin American Spanish. We provide SDKs and APIs for Colombian tech companies who wish to embed ring telemetry (HRV, SpO2, Sleep, Temperature) directly into their proprietary mobile applications.

Air express shipments (via DHL, FedEx, or UPS) typically arrive in Bogotá or Medellín within 5 to 8 business days. For bulk sea freight orders bound for Buenaventura or Cartagena ports, transit time generally averages 25 to 35 calendar days including customs clearance procedures.

We back all smart ring products with a 12-month factory warranty. In the rare event of a hardware malfunction (our factory defect rate is below 0.15%), replacement units are dispatched directly with your next shipment or processed via expedited credit reimbursement.